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CONCIERGE LEADERSHIP

Failure: The Wisest Teacher (Embracing the Fail Fast Strategy)



Atychiphobia—commonly known as the fear of failure—wields an influence that often goes underestimated. It's a powerful force that silently guides our actions and decisions while shaping our very perception of self. As children, we're indoctrinated with the belief that making mistakes is an undesirable outcome to be avoided at all costs, and this notion only grows more potent with the weight of age and responsibility.


Leadership, a concept many of us revere, carries the heavy burden of being synonymous with unblemished success. We admire leaders for their vision, decisiveness, and their ability to drive change. Yet, this idealized image can be detrimental, as it amplifies the fear of failure that leaders often grapple with.


The fear of failure is a natural and deeply human response, but in leadership roles, where the consequences of failure can be far-reaching and impactful, it takes on added weight. Leaders often bear the tremendous pressure of maintaining an impeccable track record, a pressure that stifles innovation and risk-taking and hampers their ability to adapt to changing circumstances.


In my own journey, I've sought solace in the timeless adage, "We learn from our mistakes." It's a mantra that's carried me through moments of professional setbacks, personal challenges, and even plain old bad days. My affinity for this saying arises from a deep recognition of the invaluable lessons that failure can impart. I've come to embrace the idea that it's not about avoiding failure but rather harnessing its potential to become wiser and more resilient.


This lesson is one I find myself constantly sharing with my clients. The concept of "Intelligent failure," a term introduced by Amy Edmonson in "The Fearless Organization," underscores the importance of strategic and deliberate attempts to experiment, take risks, or innovate, even when these endeavors don't yield the desired outcomes.


Intelligent failure isn't about recklessness or carelessness; it's about acknowledging that failure is an intrinsic part of growth and innovation. When we approach failure with intention and mindfulness, it becomes a powerful catalyst for positive change and improvement.

Embracing our setbacks and the intelligent failures of our teams is not only an act of self-compassion, but it also fosters a culture of resilience and innovation. It creates an atmosphere marked by openness and a commitment to continuous learning.


Moreover, when we bravely embrace our own failures, it cultivates a heightened sense of empathy toward the failures of our teams, engendering a culture characterized by compassion, understanding, and unwavering support that binds us together.


Failing fast is a strategy often used in the context of IT and innovation. It's about taking calculated risks and quickly testing ideas or approaches to determine their viability. The goal is to learn from failures and make necessary adjustments, ultimately accelerating the path to success. However, this strategy is not only applicable in the world of IT.


  • Financial institutions can apply the fail-fast method when testing new financial products, investment strategies, or digital platforms. Small-scale trials allow for fine-tuning and risk mitigation before full-scale implementation.

  • In education, educators can experiment with innovative teaching methods, technologies, or curriculum changes in smaller, controlled environments. This enables them to assess the impact on student learning and make necessary adjustments.

  • Nonprofit organizations can pilot new programs, fundraising campaigns, or outreach strategies in targeted communities to measure their impact and adjust based on feedback.

  • Healthcare providers can implement small-scale pilot programs or process improvements in specific departments or facilities before rolling them out across the entire organization, improving patient care and safety while minimizing disruptions.


Now, let's discuss applying the fail-fast method effectively in your specific environment. Here are a few steps to help you fail fast during your next project:


  • Set Clear Goals: Start with a clear understanding of what you want to achieve. Define your objectives, and make sure they are specific, measurable, achievable, relevant, and time-bound (SMART). Having well-defined goals will guide your experiments.

  • Develop Hypotheses and Test Quickly: Jot down educated guesses about the outcomes you expect. Implement your ideas or strategies on a small scale and as rapidly as possible. Use prototypes, simulations, or minimum viable products (MVPs) to test your concepts. Don't wait for everything to be perfect; focus on learning.

  • Collect Data and Analyze Results: During the testing phase, collect relevant data and metrics to assess the results. Carefully analyze the data and evaluate the outcomes. Did you achieve your goals? If not, what went wrong, and what did you learn?

  • Learn and Iterate: Use the insights gained from your experiments to make informed decisions. This might involve tweaking your initial approach or discarding it altogether. The key is to iterate and improve based on your findings.

  • Embrace Failure and Maintain a Growth Mindset: Understand that not all experiments will succeed. In fact, some may fail outright. Embrace failure as a valuable source of learning. It's not about avoiding failure but learning from it. Cultivate a growth mindset, which means seeing challenges and setbacks as opportunities for personal and professional development. This mindset encourages resilience and adaptability.

  • Seek Feedback: Encourage feedback from team members, mentors, or trusted colleagues. They can provide different perspectives and insights that you may have missed.

  • Pivot or Persist: After analyzing your results and learning from your failures, you can decide to pivot (make a significant change in your approach) or persist (continue with adjustments). Your decision should align with your overall goals and learning objectives.

  • Document and Share: Keep detailed records of your experiments, findings, and the changes you make. Sharing this knowledge with your team or organization can facilitate a culture of learning and innovation.


Just as with any individual, our life experiences are shaped by a unique set of circumstances. Your thoughts, emotions, accomplishments, and even your failures make you, well, YOU. Now, this mindset shift doesn't make every difficult situation instantly easier, but it does empower me and my team to face challenges head-on, knowing that they contribute to our growth and development—a truth applicable to everyone on their journey toward success. So, instead of embracing a self-limiting perspective that dwells on the fear of failure, let's collectively pledge to the belief that "failure is a pathway to improvement" because embracing this truth as a forward-focused affirmation and an opportunity for growth and resilience has the potential to elevate us as individuals and transform our environments.


Ready to start embracing intelligent failure but don't know how? Schedule a session with me at sarah@conciergeleadership.com.

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